Please be patient with the research place

When you ask for something from a business or library, give them time.  They may be really swamped with things.  Do not demand your items from them by a certain time.  However, that being said, if a reasonable amount of time has passed and you did not hear from them, feel free to contact them.  Normally a reasonable amount of time can be 2 weeks to a month.  You do not want them to forget about you or your research.  Please do not contact them after a week wondering where your stuff is. It is rude. Getting mad at a research place will not be a good idea.  It will leave a bad taste in their mouth to help you again, even if you did pay them money.